Pricing & plans
Straightforward pricing for every Viaxar solution
Licence each product independently or bundle them into a single enterprise agreement. All plans include security hardening, audit logging and regional data residency.
Viaxar Academy LMS
Learning & certification
per learner / month
Train, certify and track workforce development at scale.
- ✓Unlimited courses & learning paths
- ✓SCORM and xAPI support
- ✓Automated certification renewals
- ✓Skill gap reporting
- ✓Minimum 50 learners
Chronos Sync
Clock-in & workforce
per employee / month
Attendance, scheduling and payroll-ready timesheets.
- ✓Mobile & biometric check-in
- ✓Geolocation verification
- ✓Shift scheduling & overtime rules
- ✓Payroll exports
- ✓Minimum 25 employees
NexOS Enterprise
Enterprise resource platform
per month, platform fee
Unified operations, finance and cross-department workflows.
- ✓Finance, procurement & HR modules
- ✓Executive dashboards
- ✓Custom workflow engine
- ✓SSO, SCIM & audit logging
- ✓Dedicated implementation team
Fortress Compliance
Data protection & governance
per month, per entity
GDPR-ready governance, DSAR automation and evidence trails.
- ✓AES-256 encryption at rest & in transit
- ✓DSAR & consent automation
- ✓Records of processing (ROPA)
- ✓Breach workflow & regulator reporting
- ✓Annual compliance review
OmniSupport
Helpdesk & customer support
per agent / month
Standalone ticketing, SLAs and customer portals for support teams.
- ✓Multi-channel ticketing (email, chat, phone)
- ✓SLA management & escalation rules
- ✓Customer self-service portals
- ✓Knowledge base & macros
- ✓Real-time dashboards & reporting
Prices in USD, billed annually. Bundle two or more solutions and save up to 20%.
Add-ons
Premium onboarding
One-off from $4,500
Data migration, integrations and admin training.
24/7 priority support
+15% of licence
15-minute response target with a named success manager.
Pricing questions
Can I combine multiple solutions?
Yes. Bundling two or more Viaxar products reduces the licence cost of each by up to 20%, and everything shares one identity layer and audit trail.
Is there a free trial?
We run a 30-day guided pilot on production-grade infrastructure for LMS and Chronos Sync. NexOS and Fortress pilots are scoped during consultation.
How is enterprise pricing calculated?
Platform fee plus modules, entities and integration scope. Multi-year agreements and public sector pricing are available on request.
Where is our data hosted?
In your chosen region, with single-tenant deployment options for regulated industries and full data residency documentation.
OmniSupport questions
Onboarding, integrations and support levels for our standalone service desk.
How long does OmniSupport onboarding take?
A standard rollout takes 2 to 3 weeks: channel setup and branding in week one, SLA and escalation policies plus agent training in week two, and go-live with hypercare in week three. Premium onboarding covers historical ticket migration from Zendesk, Freshdesk, Jira Service Management or shared inboxes.
Which integrations are included?
Email and web forms, live chat, WhatsApp, Slack and Microsoft Teams, Jira, Salesforce and HubSpot, plus a REST API and webhooks. OmniSupport also connects natively to NexOS Enterprise, Chronos Sync and Fortress Compliance for shared identity and audit trails.
What support levels are available for OmniSupport itself?
Standard is included at $25 per agent / month with business-hours coverage and next-business-day response. Advanced adds extended hours and a 4-hour response target. Priority 24/7 adds round-the-clock coverage, a 15-minute response target and a named customer success manager for +15% of licence.
Do you charge for light agents or end customers?
No. Customer portal users and knowledge base readers are unlimited and free. You only pay for named agents who work tickets, and seats can be reassigned at any time.
Can OmniSupport be bought on its own?
Yes. OmniSupport is a standalone solution with a 10-agent minimum, and it can be deployed without any other Viaxar product. Bundling it with another solution still earns the multi-product discount.